About Us
Meet The Company.
JB Home Loans is a family-run mortgage brokerage based on the Gold Coast, providing personalised lending solutions to suit a wide range of financial needs. With over 12 years in operation and access to more than 35 leading banks and lenders, we specialise in tailoring loan structures that support both your immediate goals and long-term financial wellbeing.
We help clients secure everything from their first home loan to complex investment finance, refinancing, debt consolidation, and SMSF lending. Whether you're purchasing property, building your portfolio, or simply looking for a better rate, we’re here to simplify the process and deliver the right outcome for you.
At JB Home Loans, we take a hands-on approach. We don’t just lodge your loan—we manage the full application process from start to finish. We coordinate with your lender, solicitor, real estate agent, and builder to ensure your loan progresses smoothly and settles without stress. Our aim is to remove the confusion and delays often associated with finance, and replace it with clarity, confidence, and support.
We also pride ourselves on transparency and communication. You’ll always know what’s happening with your application, and we’ll explain every step in clear, simple language. Many of our clients come to us after feeling overwhelmed by the big banks or being treated like a number. Here, you're treated like a person—with respect, focus, and care.
We work with a range of clients, including:
- First-home buyers
- Mum-and-dad property investors
- Business owners and self-employed clients
- Clients refinancing or consolidating debts
- SMSF investors and high-net-worth borrowers
- People using home equity for major purchases, renovations or vehicles
Our priority is to structure your loan in a way that fits your lifestyle today and supports your financial future tomorrow.
Meet Jayne Bestt Founder & Director.
Jayne Bestt is the Founder and Lead Broker at JB Home Loans. With over 20 years of experience in the finance industry, Jayne is known for her professionalism, sharp attention to detail, and genuine commitment to helping clients succeed.
Before starting JB Home Loans, Jayne held various roles across the finance and lending space. She saw firsthand how many people were pushed through the system without proper support or advice. That’s what motivated her to start a brokerage that truly puts people first.
Jayne holds a Certificate IV in Financial Services (Finance/Mortgage Broking) and is a fully accredited Finance Broker. She works with a broad range of clients—from first-time buyers to veterans managing multi-million dollar investment portfolios—and brings a calm, solutions-focused mindset to every interaction.
Her strengths lie in identifying the best type of loan for your situation and matching you with the right lender based on your needs, goals, and any financial history. For clients with complex borrowing scenarios or credit challenges, her knowledge and industry insight can be the key to unlocking finance when others have said no.
What sets Jayne apart is how personally involved she is. She manages each file directly, liaising with everyone involved in the transaction to make sure your loan progresses on time and without unnecessary stress. She's not just a broker—she's your advocate throughout the process.
How We Work.
We keep the process simple. From your first consult to settlement, we handle everything—comparing over 35 lenders, preparing your application, and working directly with your lender, agent, solicitor, or builder. You’ll always know what’s happening and where things stand. No chasing, no confusion—just a clear, hands-on experience from start to finish.
Why Clients Stay With Us.
Most of our clients come back time and time again—refinancing, upgrading, investing, or buying their next home. Why? Because our service doesn’t stop once the loan settles. We check in, review your lending when things change, and stay by your side as your goals grow.
Our Local Commitment.
We’re proud to be Gold Coast-based and locally owned. We understand the Queensland market, council processes, and how local lenders work. We treat every client like a neighbour—not a number.
What Makes Us Different.
We’re not here to push a product. We’re here to help you get the right result with real support. No call centres. No runarounds. Just honest advice, personal service, and lending that fits your future.